Before you order from an online shop, you want to know whether you can trust it. This article comes from Edel-Optics itself, so instead of singing our own praises, we give you points you can check: is Edel-Optics legit, does it sell genuine products, and what’s behind our prices? What other customers say and how an order works is covered in Edel-Optics reviews: what customers say and how ordering works.
At a glance
- Edel-Optics is an online optician based in Hamburg, Germany. According to our Imprint, the shop is run by Edeloptics GmbH, registered at Hamburg Local Court.
- Ray-Ban includes edel-optics.co.uk in its list of certified online retailers, and DITA also lists us as a stockist.
- On Reviews.io, edel-optics.co.uk has 4.8 out of 5 stars from 150 company reviews (as of 28 October 2026).
- We only sell genuine products and buy our glasses directly from the manufacturer or its authorised distributor. You can check this yourself by looking at the markings, labelling and build quality.
- As well as the statutory 14-day right to cancel, our T&Cs give you a voluntary 30-day right of return from the day you receive your order.
Is Edel-Optics legit? Points you can check yourself
A handful of quick checks will tell you whether an online shop is trustworthy. The table shows what matters and where to find the details at Edel-Optics.
| What to check | What to look for | At Edel-Optics |
|---|---|---|
| Imprint (company details) | Company name, address, registration details and a way to get in touch, all one click away | Edeloptics GmbH, based in Hamburg, German commercial register (Handelsregister, Hamburg Local Court, HRB 108926), contact form and email; ‘Imprint’ link in the footer |
| Cancellation information | Details of your 14-day right to cancel under the Consumer Contracts Regulations and a model cancellation form | Set out in our T&Cs under § 10 Right to Cancel. You can also cancel online on our cancellation page. |
| Returns policy | A clear time limit, with the rules easy to find before you order | A voluntary 30-day right of return from receipt of the goods, plus a free return label. The conditions are set out in § 11 of our T&Cs. |
| Secure connection | The address starts with https, and your browser shows a padlock and no warning | The shop uses an encrypted https connection. |
| Clear pricing | No hidden extras: VAT, import charges and delivery costs are clear before you pay | Under § 3 of our T&Cs, we currently cover import VAT and customs duty on deliveries to the UK. Standard delivery to the UK is free, and express delivery costs £6.90. All rates are listed on our shipping rates page and shown at checkout. |
| Faulty goods | Your statutory rights if something is faulty still apply | Your statutory rights under the Consumer Rights Act 2015 apply (see § 13 Faulty Goods, Liability, in our T&Cs). |
Typical warning signs of a scam website include missing or incomplete company details, payment by bank transfer only, unusually large discounts on current models and pressure tactics such as ‘today only’. For a second opinion, enter the shop’s web address into Get Safe Online’s Check a website tool.
Reviews: what other customers say
Other customers’ experiences are a good test. On the review platform Reviews.io, edel-optics.co.uk has 4.8 out of 5 stars from 150 company reviews, and 95% of reviewers would recommend the shop (as of 28 October 2026). How the reviews are collected: the reviews on Reviews.io come from invitations we sent to customers after they ordered. Reviews.io marks them as ‘Verified Buyer’. The figures reflect the views of the people who left a review there, not of all our customers. So read the most recent and the critical reviews too, and look at whether a problem keeps coming up and whether the shop replies. We’ve summarised what customers often praise and criticise in Edel-Optics reviews.
Edel-Optics: genuine or fake?
We only sell genuine products. We buy our glasses and sunglasses directly from the manufacturer or its authorised distributor. Our selection includes brands such as Ray-Ban, Oakley, Gucci, Prada, Tom Ford and Versace – altogether the largest range in Europe available for immediate delivery.
Authorised retailer: what you can check
Some manufacturers publish which retailers they have authorised. Here are two examples you can check yourself (as of 28 October 2026):
- Ray-Ban: Ray-Ban’s store locator lets you search for certified online retailers. Enter edel-optics.co.uk and Ray-Ban confirms the website as a certified retailer.
- DITA: search for ‘Hamburg’ in DITA’s store locator and Edeloptics GmbH is listed as a retailer of DITA Eyewear and DITA Epiluxury.
Many other brands don’t publish a list like this. Either way, you can check any pair of designer glasses yourself using these features:
- Markings on the inside of the arm: on genuine frames, the model number, colour code and size (lens width, bridge width, arm length) are printed sharply and evenly. Compare them with the label on the packaging and with the model on the manufacturer’s website.
- CE and UV400: sunglasses for the EU market carry a CE mark, usually with a filter category. UV400 stands for UV protection up to 400 nanometres. Both matter, but neither proves that a pair is genuine.
- Build quality: clean edges, smooth hinges with no play and a logo that sits straight are signs of a genuine product.
- Lens etching: many brands put a fine logo on one lens; on many Ray-Ban models, it’s a small ‘RB’.
- Serial number: the arms usually don’t carry an individual serial number, just the model number and colour code. If a manufacturer offers an online check, only use its official website.
If you have doubts about a pair you’ve ordered from us, get in touch with our customer service team via our contact form.
Why is Edel-Optics so cheap?
We sell internationally, so we can price differently from a small local optician. Our aim is to make designer glasses accessible to more people.
On top of that, there are reasons that apply to online retail in general: some of the costs of running a bricks-and-mortar shop, such as renting retail space in town centres, don’t apply when selling online, or only apply in part. Our shop also has a sale section with reduced-price models.
Good value, yes – suspiciously cheap, no
Genuine eyewear gets discounted too. But if a current model costs only a fraction of what exactly the same model, with the same model number and colour, costs at other well-known retailers, there’s usually a reason. To find out where you can sensibly save on a pair of glasses, read our guide to affordable glasses.
Miu Miu MU 01XV VAU1O1£134.89Miu Miu MU 09XV VAU1O1£134.89Miu Miu MU 01XV 19P1O1£134.57Miu Miu MU 04UV 1AB1O1£134.89Ray-Ban RX3928V 2500£87.14Ray-Ban RX3928V 2501£87.14Miu Miu MU 09XV 16K1O1£135.73Ray-Ban ALAIN (RX7239 2001)£60.44Ordering, returns and customer service at Edel-Optics
In the online customer area, you can track your parcel, request a return label or cancel an order that’s still in progress. Answers to common questions about delivery, returns and payment are in our Help Centre. To find out how ordering glasses online works, read our guide to buying glasses online.
Frequently asked questions about Edel-Optics
Is Edel-Optics a scam?
You can check this yourself: Edeloptics GmbH is entered in the German commercial register (Handelsregister) at Hamburg Local Court under HRB 108926, as stated in our Imprint. You can look up register entries on handelsregister.de, the joint register portal of the German federal states.
How much does it cost to return an order to Edel-Optics?
We provide a free return label. Request it in your customer area or on our Request a return label page using your order number and email address, and we’ll email it to you. Please don’t send returns to the address in our Imprint. The details are set out in § 11 of our T&Cs.
How do I contact Edel-Optics customer service?
Via our contact form or by email – you’ll find the address in our Imprint. Our Help Centre also answers many common questions.
