Help: request a return label

Dear Glasses Enthusiast,

Thank you for your confidence in Edel-Optics!
If you would like to return a pair of glasses that is too small or too large for you, or simply doesn’t go with your summer outfit, please just enter your order number and email address, and we will send you your return label immediately.
Don't forget to check your spam folder if you don't find our email in your inbox!

§6 Exclusion of the right to return
The right to return does not apply to the goods that have been manufactured according to your customer specifications or clearly customised to your personal wishes.

By the way, to help you along with your preselection, since recently we offer the option of online fitting via webcam or photo. Look out for this symbol: